Although we pride ourselves on an extensive UK stock holding we also understand that customers require choice in terms of colour or material options when placing design classics into the 21st century interior. We therefore offer further options not backed with stock but to ‘custom/pre order'. In these cases we require just a 30% deposit (including delivery cost) in order to secure production and a balance payment approx 1 week before delivery.
In order for you to understand the nature of a custom/pre order and the time scale involved here is how it works behind the scenes. For us to offer competitive affordable prices, all our furniture is manufactured and shipped in full container orders, not on an individual basis. Upon receiving your deposited order we may be close to the point we can commission at the factory or we may need more time to batch further requirements. Once our container order has been placed with the appropriate manufacturer it takes 8 - 14 weeks as a guide for manufacturing and shipping of these items into our UK warehouse. We find that the average lead time is generally around 10 weeks. You will also find that the time of year can also affect this time frame. So as you can now understand the timescale for this whole process is not pre-determined at point of order, however we will always endeavour to give you as much information as available regarding the approximate ETA. All approximate lead times given are a guide only and not to be taken as exact.
If you are working on a project which has a deadline please inform us during initial discussions to establish possibilities
No longer are you restricted to high end options when purchasing furniture originally designed by such eminent designers as Charles and Ray Eames, Mies Van Der Rohe, Le Corbusier and Eileen Gray. As design patents have elapsed it is now legal in the UK to sell reproductions of these classic furniture designs. With many manufacturing supply routes on offer our job is to honour those original concepts by sanctioning only those pieces where material, construction and design specification replicates the designers original brief.
Manufacturing processes are constantly monitored in the country of origin by Vita employed staff ensuring items arriving in the UK meet our strict quality brief and control.
Mainland England, Wales and Scotland.
Most orders are delivered using leading national couriers; we will call you to arrange a delivery day (Tues - Fri) in advance. A next day service is generally available should urgency be of the matter, please arrange and confirm with us by phone. Deliveries are made between 8.00am and 6.00 pm on the day of delivery. Unfortunately we are unable to specify an actual time. Please check your order at time of delivery and if there is any doubt regarding possible transit damage please sign for as ‘damaged', please refer to our terms and conditions for further information. On occasions we can arrange for a Saturday delivery however surcharges are incurred, please speak with our team.
In certain cases we will prefer to deliver using our own transport, mostly larger items to our own local area and to London based destinations. Again we will book the day of delivery with you in advance and also arrange if necessary for our driver to call you 30 mins prior to delivery. Note - for many larger items assistance may be required in offloading on site (see product icons).
You will find further information in our delivery and returns section of website.
Scottish Highlands & Isles, N.Ireland, Ireland, Offshore Islands.
We can arrange for a courier service to all destinations, please contact our team for delivery charge.
We welcome collections from our warehouse in Corsham, Wiltshire by prior arrangement. We respectfully suggest that you bring with you protective blankets because in many cases boxed items do not fit well into vehicles. Note - Our warehouse is closed for collections on a Friday.