Mainland England, Wales and Scotland.
As you will see our delivery charges are very economical, the majority of orders placed are delivered using leading national couriers.
After receiving your furniture order we will call you to arrange delivery (Tues - Fri) in advance. The goods will be despatched on a next day service which means the courier will on a best endeavours basis deliver orders between 8.00am and 6.00pm on the day discussed (note - this is not a guaranteed booking, however we find the couriers used highly successful in application). Unfortunately we are unable to specify an actual time before or on the day. A tracking number is available on request.
It is assumed that any delivery address provided is an address that is occupied.
We can generally despatch your order for a UK next day delivery (Tues – Fri) for orders placed before 1.00pm. Please call us after making your order to arrange for this service.
You can also upgrade your delivery to a best endeavours AM delivery slot by paying a surcharge. Please call us to arrange for this service.
Saturday deliveries are available by surcharge, please speak with our team.
For those who are not able to provide an occupied address during working hours to receive delivery we suggest the following –
a) Provide an alternative occupied address, i.e. a work address or that of a family member etc.
b) Upgrade your delivery to a Saturday delivery as above.
c) If your only option is to take time off work to take a delivery then please be aware any booking made is on a best endeavours basis, not guaranteed. We also suggest upgrading to an AM service to give some flexibility.
Please refer to the icons listed on our product pages. Heavy items will require assistance at point of offload, please discuss with our team. All deliveries are made to ground floor only or to pavement for large items.
Please check your order at time of delivery and if there is any doubt regarding possible transit damage please sign for as ‘damaged', please refer to our terms and conditions for further information.
In certain cases we will prefer to deliver using our own transport, mostly larger items to our own local area and to London based destinations. Again we will book the day of delivery with you in advance and also arrange if necessary for our driver to call you 30 mins prior to delivery.
If you are looking for a tailored delivery service over and above the options detailed above we are happy to quote for this using an independent courier with 1 or 2 men on board but please be aware the cost will be significantly more than the economical charges quoted on our site.
All orders are delivered complete when available, if you require your order in part over multiple deliveries please contact our team and we will re-quote for this service.